Health Psychology Research / HPR / Volume 4 / Issue 1 / DOI: 10.4081/​hpr.2016.5408
GENERAL

Being a victim of medical error in Brazil: an (un)real dilemma

Vitor Silva Mendonça1* Eda Marconi Custódio1
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1 Department of Psychology of Learning, Development, and Personality, University of São Paulo, Brazil
Submitted: 30 June 2015 | Revised: 28 February 2016 | Accepted: 29 February 2016 | Published: 23 June 2016
© 2016 by the Author(s). Licensee Health Psychology Research, USA. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution -Noncommercial 4.0 International License (CC BY-NC 4.0) ( https://creativecommons.org/licenses/by-nc/4.0/ )
Abstract

Medical error stems from inadequate professional conduct that is capable of producing harm to life or exacerbating the health of anoth er, whether through act or omission. This situation has become increasingly common in Brazil and worldwide. In this study, the aim was to understand what being the victim of medical error is like and to investigate the circumstances imposed on this condition of victims in Brazil. A semi-structured interview was conducted with twelve people who had gone through situations of medical error in their lives, creat ing a space for narratives of their experiences and deep reflection on the phenomenon. The concept of medical error has a negative conno tation, often being associated with the incompetence of a medical pro fessional. Medical error in Brazil is demonstrated by low-quality pro fessional performance and represents the current reality of the coun try because of the common lack of respect and consideration for patients. Victims often remark on their loss of identity, as their social functions have been interrupted and they do not expect to regain such. It was found, however, little assumption of error in the involved doc tors’ discourses and attitudes, which felt a need to judge the medical conduct in an attempt to assert their rights. Medical error in Brazil presents a punitive character and is little discussed in medical and sci entific circles. The stigma of medical error is closely connected to the value and cultural judgments of the country, making it difficult to accept, both by victims and professionals.

Keywords
Medical error; suffering; victim
Brazil
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Conflict of interest
The authors declare no potential conflict of interest.
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Health Psychology Research, Electronic ISSN: 2420-8124 Published by Health Psychology Research